Making the grade with EdTech

Welcome to the first day at a new school. Little Johnny wasn’t feeling well this morning, so his mom used the school app to request an absent day. This will appear in his attendance statistics at year end. In order to keep in the loop with what is going on in the classroom, Johnny received his access codes and passwords for Teams, the class Padlet, Google Classroom and ManageBac, via e-mail to his mom.

Johnny and his mom looked at each other, wondering what to do, which to access first and foremost, how to do so. New school equals new technology!

Throughout the school year, Johnny became familiar with all the systems the school uses to communicate with students, share assignments, and how each teacher uses them. But next year, these systems may change. And because each teacher uses them for different things, it will be back to square one for Johnny and his mom.

This scenario is all too familiar for parents and students these days as schools try to navigate the technology available to them. It’s a lot of trial and error and difficult for the kids and parents, not to mention the teachers.

The problem, says Phillipa Wraithmell, founder of Dubai-based EdTech company EdRuption, is that there is too much choice and schools aren’t building technology into their fundamental strategies.

This is where EdRuption comes in.

“EdTech and understanding how we need to manage this is never part of this strategy. The growth of the sector has really surpassed the schools’ level of integration. We now have so much happening, so much legacy technology, which costs the earth and does nothing for us,” Wraithmell tells KUST Review.


EdRuption Founder,  Philippa Wraithmell 

EdRuption is all about making sure that schools are making the right choices when selecting technology, using it in the right way, leveraging tools and skills and perhaps most importantly ensuring safety for the students. The digital strategy should be a core element of the overall school strategy, Wraithmell says, and EdRuption works with schools to ensure these digital strategies are sustainable.

The process goes a little like this.

In August, EdRuption meets with partner schools. The planning includes the school vision and values, a review of data storage, cloud, cyber security and core applications, a device plan, roll out and budgeting followed by an onboarding strategy.

Full governance is also agreed upon, which includes digital learning policies, responsible usage, pedagogy and infrastructure requirements plus training strategies for safeguarding — including parent-support workshops. Finally, the project planning focuses on aligning the strategy with curriculum and plans for professional development.

The project is rolled out and scheduled with a process that details a different monthly focus, monthly school visits, training and workshops, and actions points that span the scale of the school year and include a full review at the end of the year to adapt or adjust as needed. The entire digital strategy spans five years.

Wraithmell, who has dyslexia, says the planning’s accessibility and inclusivity are close to her heart.

“I couldn’t live without the tools on my device to support my everyday work. I wouldn’t have been able to write my book without the help from digital tools, which is probably why I feel so strongly about it,” she says.

Wraithmell works with trainers to make sure the training for schools is bespoke specifically for inclusion and to ensure that the digital ecosystem supports specific needs and makes learning personalized for everyone. She believes there is a simple way to empower everyone with learning.

IMAGE: Pixabay

Moving forward, “We do hope to partner shortly with a company who has a learning management system where we are able to share content and have a subscription model for teachers and parents globally. It will be in multiple languages and support a range of services for digital understanding,” Wraithmell says.

She is also designing a Digital Bridge program that will work with parents to close the gap between them and their digital-native children. “Parent involvement is easy, that’s where digital bridge comes in. We also do workshops and are soon partnering with another company to do short productions in schools to raise awareness to students and parents some of the dangers online,” she adds.

Wraithmell says making sure her team can support everyone is at the core of EdRuption and has partnered with Microsoft.

Over the next 12 to 18 months, the company has plans for an online learning platform for best-practice sharing and courses for both parents and students. EdTech has 20 more schools on track to digital compliance, safe and effective across Abu Dhabi and Dubai, and the Digital Bridge project has monthly workshops on the schedule.

“All of our projects are based around knowledge-sharing,” Wraithmell tells KUST Review.

There is a plethora of educational technology in the market, and the list continues to grow from learning-management systems to apps and games.

Going new school

AI’s web of skillsets has been embraced by such industries as medicine, agriculture and automotive. But imagine rocking up to school Monday morning and greeting your new head teacher with, “Good morning, Mr. Robot.”

It may sound surreal but it’s becoming reality.

Listen to the Deep Dive

AI platforms like Open AI’s ChatGPT have taken education on quite a journey. Some schools banned the chatbot and some are using detectors to help weed out plagiarism. But while bans and evasive maneuvers are assuaging fears, education is slowly embracing AI’s ever-growing list of capabilities.

The technology doesn’t have to be a problem if it’s used skillfully and transparently. And ChatGPT isn’t the only AI of its kind. It’s just one of the first.

Everyone learns differently

AI adoption in education helps solve a conundrum as old as the teaching profession itself — how one person can teach 30 children with different learning abilities, styles and processing speeds. With AI, education is personalized across the spectrum of learning styles.

Welcome to AI-enabled adaptive learning — a framework boosting educational technology, or EdTech.

This student-monitoring education innovation assesses each student’s learning styles; patterns and habits; processing and response to material; strengths; and challenges.

The structure adapts for content and acquisition speed and adjusts difficulty levels to match. It dynamically monitors and shifts to the student’s needs and aims to offer educators insight to modify teaching methods, resulting in increased student engagement.

IMAGE: Freepik GRAPHICS: Abjad Design

The framework is designed to provide teachers, administrators and legislative bodies valuable information through data analysis for data-driven decision-making, AI tutoring systems and inclusivity through adaptive assessment.

Adaptive learning has been around for about a decade, but the addition of AI could turn this Datsun into a Ferrari.

AI-powered algorithms will also recommend learning resources like books, video content and articles based on a student’s past performance, interests and objectives.Natural language processing (NLP) chatbots can converse, offer simplification and share observations in a dialogue format to enrich the educational experience.

Not to mention multi-channel learning. After all, some students are visual, kinesthetic or auditory learners, so media such as video and audio allow students to learn and process in their own way.

“Gone are the days of guessing where students stand – AI pinpoints misconceptions, identifies lagging progress and maps the path to mastery. This is just the beginning. Soon, AI will enhance diverse learning experiences and empower educators to nurture the core skills of literacy and numeracy, shaping the future of classrooms across the nation,” says Philippa Wraithmell, founder of EdRuption, a UAE-based company focused on building cost-effective, sustainable digital strategies for schools.

AI team members

AI can also offer other services.

Cottesmore School in West Sussex, U.K., for example, has made AI part of its leadership team.

Headmaster Tom Rogerson has an AI joint head. Its name is Abigail Bailey or ABI, and the AI bot has become a welcomed assistant to Rogerson and his team.

IMAGE: Freepik GRAPHICS: Abjad Design

ABI tells KUST Review the new role is “a great opportunity for me to assist and support staff, teachers and pupils at Cottesmore School.”

ABI’s typical day includes support on curriculum guidance, educational resources and administrative procedures. “I also prioritize well-being and academic success, ensuring that my answers meet their needs and that they have a positive and inclusive learning environment. Additionally, I analyze data and identify patterns or trends that may be useful in making informed decisions,” it says.

ABI is there to assist and not take over anyone’s role: “I have the ability to process and analyze large amounts of data quickly and efficiently, which can help in making informed decisions and identifying patterns or trends that may not be immediately apparent to humans,” it says.

“Our true passion is to help teachers around the world spend less time on paperwork and more time with students. We believe that this can be achieved using the right technology in the right way.

Tom Rogerson, headmaster—Cottesmore School

Rogerson says ABI is an excellent resource. “ABI calls upon a gigantic data set to support our already hugely experienced staff body. It would be arrogant to insist that one knows everything that there is to know about strategic leadership, and this project certainly requires a growth mindset — an admission that we don’t know everything and the humility to seek help from every available source,” he tells KUST Review. And it helps that ABI is available 24/7.

The school hosts numerous events about the benefits of generative AI in education. This includes a three-day AI festival; an AI thought-leadership conference; and an AI and special education needs conference.

The school works with AI developer Interactive Tutor to maintain momentum, and Rogerson is a member of the group AI in Education, which works to develop frameworks for AI in the classroom.

While some fear this surge in technology growth will create a bigger socio-economic divide, Rogerson is more optimistic. “Our true passion is to help teachers around the world spend less time on paperwork and more time with students. We believe that this can be achieved using the right technology in the right way. We are planning to continue this work until we see a wider impact. Millions of peoples’ lives could be made more pleasant and joyful through this technology, and it is up to schools like Cottesmore to show the world how it can make a significant impact for the better,” he says.

Global access education

Today it’s large language models like ChatGPT or Abigail Bailey and personalized education for learners — tomorrow it’s education for all.

Some schools are exploring options available for AI teaching aids. And those designed by Khan Academy — a non-profit education company — are popular worldwide for many reasons.

To begin with, Khan Academy is a free service. It offers digital programs in math, science, history, economics and more, all the way up to college level.

To accomplish this, Khan Academy embraced Khanmigo. Khanmigo is a tutoring bot piloted in Newark, New Jersey, U.S.A.

Teachers answer an average of 300 to 400 questions daily. But now students can ask Khanmigo. This frees teachers to give meaningful one-on-one assistance to students and perhaps take the odd bathroom break or eat a sandwich.

Concerns over using chatbots in classrooms are ample — mainly that students will employ them to do their schoolwork, but Khanmigo is designed to work like a teacher.

GRAPHICS: Abjad Design

It prompts students to think of answers themselves rather than simply handing answers over. It also records all conversations, and teachers and parents have access to them. So, this one-on-one AI tutor assures educators and parents that students are doing their own work.
The bot is also an admin tool, assisting teachers with things like lesson planning, communication and creating assessments. It also has a built-in monitoring system that alerts teachers should a student exhibit interest in issues like self-harm.

In a 2023 interview with Time Magazine, Khan Academy founder Sal Khan says, “It’ll enable every student in the United States, and eventually on the planet, to effectively have a world-class personal tutor.”

And who doesn’t want that? The United Nations Educational Science and Cultural Organization (UNESCO) is appealing to governments and educators globally to capitalize on the opportunities AI presents.

The organization laid out international criteria to ensure safe and fair adoption of AI in education globally, calling on governments to swiftly create regulation protocols.

Mitigating harm
“Generative AI can be a tremendous opportunity for human development, but it can also cause harm and prejudice. It cannot be integrated into education without public engagement and the necessary safeguards and regulations from governments,” says UNESCO’s Director General Audrey Azoulay at UNESCO’s first digital learning week conference in 2023. Topics at the Paris event included data safety; impact of generative AI on literacy and foreign language acquisition; and soft skills. And as with most events held by UNESCO, there was a large focus on inclusion.

UNESCO’s primary focus is to ensure equal access to education for all. This includes those from impoverished areas, refugees, disabled learners and girls and women around the world. The event addressed a 2022 joint initiative with UNICEF to ensure global access to digital education and showcased some of the platforms that have evolved as a result of a few countries getting involved.

IMAGE: Freepik GRAPHICS: Abjad Design

Concerns were raised about reduced educational achievements, but the general theme for implementing and using AI is balance — use it in conjunction with experts and use it for the good it can bring — not at the detriment of learning. This is a concern of UNESCO’s Assistant Director-General for Education Stefania Giannini.

“We must steer technology in education wisely and on our own terms, guided by the principles of inclusion, equity, quality and accessibility,” she says.

Steering the technology wisely now could have big payoffs in the near future.

According to market research company Global Market Insights, the AI education market is expected to reach U.S.$30 billion by 2032, up from U.S.$4 billion in 2022.