Author: Margaret

My office isn’t the most inspiring. It’s not bad, per se, but it’s not the peaceful lakeshore cabin conducive to creative thought and productivity that I’d like. If only it were socially acceptable to don my virtual reality (VR) headset and immerse myself in a futuristic cityscape or tropical haven and get all my work done. I want to pretend I’m floating among the stars on a spacecraft while replying to emails and writing my stories.

LISTEN TO THE DEEP DIVE

Jamie Gilpin, CMO at social media management tool Sprout Social, tells me that what I actually want is the metaverse. Sprout is one of many companies that have transitioned to a remote-first approach for its workers.

“Going to work in the metaverse may sound far-fetched but it may hold the answer to engaging workers in a virtual workspace. If your dream workspace is a beach, you might run into issues with sand getting into your keyboard,” she says. “The metaverse makes it possible to work wherever you want, without the limitations of the space. Allowing yourself to work in the environment where you feel most productive can yield incredible results.”

I had been thinking of VR, plain and simple. Is Gilpin right in saying the metaverse is the answer? What even is the metaverse?

As analysts for McKinsey and Co. wrote in a 2022 think piece, “if you’ve ever done a Google search for the term ‘metaverse,’ you’re not alone.”
Who hasn’t heard of the metaverse?

“The metaverse [was] the buzzword of 2022 in the same way that NFT was the buzzword of 2021,” says QuHarrison Terry, author of “The Metaverse Handbook: Innovating for the Internet’s Next Tectonic Shift.” “The metaverse is a fictional place imagined long before our current consumer-tech obsessions that has manifested into real progress. While the metaverse is far from a finished destination, there are thousands of people building it every second of every day.”

Herbert B. Dixon Jr. retired from the Washington, D.C., Superior Court in 2014. Before his retirement, he was overseeing the U.S. courthouse’s most modern prototype courtroom: high-def TV screens and all. Now, he’s a regular contributor to the American Bar Association’s Judges’ Journal and wrote in 2023: “The metaverse is a rapidly evolving idea. Describing the metaverse in 2023 is akin to explaining air or space travel to residents of the horse and buggy era. Every year, we see new technological advancements that a decade before would have seemed like science fiction.

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“The metaverse has been referred to as the three-dimensional internet and the future of the internet. My description of the future metaverse involves a digital universe (which may be real-world or imagined images) that your avatar enters to interact with other avatars.”

I don’t necessarily want an online representation of myself; I just want to pretend I’m working somewhere inspiring and quiet. But should I want to remain in my beautiful digital workspace, I’ll need an avatar to collaborate with my colleagues. They need a visible object in their digital environment that they can call “Jade” and I’ll need their avatars too. Yes, OK, online meeting platforms exist and I can change my background there and pretend I’m somewhere exotic but I want full immersion here.

Mariapina Trunfio, associate professor of economics and business management at the University of Naples, says the metaverse “defines a collective, persistent and interactive parallel reality created by synthesizing virtual worlds where people can use personal avatars to work, play and communicate with each other.”

In her 2022 Virtual Worlds paper, Trunfio explains that virtual technologies enhance the perceived immersion with the character realness of the avatars and residents: “Usually networked and situated with intelligent agents, they allow users to interact with virtual objects and intelligent agents freely, and to communicate with each other. In multiple forms, these worlds can be experienced synchronously and persistently by an unlimited number of users.”

I like the concepts of persistence and perceived immersion in Trunfio’s definition.

The McKinsey think piece also highlights that the metaverse means different things to different people:

“Some believe it’s a digital playground for friends. Others think it has the potential to be a commercial space for companies and customers. We believe both interpretations are correct. We believe the metaverse is best characterized as an evolution of today’s internet — something we are deeply immersed in, rather than something we primarily look at.”

In other words, as per the consultancy group’s working definition: “The metaverse is the emerging 3D-enabled digital space that uses virtual reality, augmented reality, and other advanced internet and semiconductor technology to allow people to have lifelike personal and business experiences online.”

ACCESS POINTS

To access the metaverse, says former-judge Dixon, the user needs “a computer programmed to access the computer-generated environment, a head-mounted visual display or goggles to see the virtual environment, an audio headset, and hand- and body-tracking, motion-detecting controllers and sensors to provide a sense of touch and feel while traveling within the environment.”

Ernesto Damiani is the senior director of the Robotics and Intelligent Systems Institute and director of the Center for Cyber Physical Systems at Khalifa University. His definition of the metaverse focuses the most on the technology needed to access the metaverse: “The metaverse is a digital, virtual space that humans wearing haptic interfaces (like helmets, gloves and visors) can enter and roam by projecting their presence as avatars. The metaverse puts together virtual reality, augmented reality and low-latency multi-party communication technology to allow people to have lifelike interactive experiences through their avatars.”

I own a (VR) headset. I mostly use it for gaming. The virtual reality offers me that escape from the real world — again, picture my peaceful and inspiring work-environment goals. This total immersion isn’t the only feature of the metaverse though, and it’s not entirely practical for going about your everyday life. Enter augmented reality (AR).

Leslie Shannon likes the AR side of things. She authored “Interconnected Realities: How the Metaverse Will Transform Our Relationship With Technology Forever.” For her, the metaverse is a partly or fully digital experience that brings together people, places and information in real time in a way that transcends that which is possible in the physical world alone. She wants the metaverse to solve our problems — to be useful, not just entertaining.

“The problem is that smartphones and computers have done too well at solving the problem of delivering information and entertainment to us, exactly when and where we want it. To get this spectacular convenience, we’re prepared to pay a surprisingly high cost in terms of our connection to the people, places and things physically around us, and it’s a cost that we’re paying quite thoughtlessly today. You can probably name an incident in your own life within just the past week in which looking at a screen, rather than being present in your immediate surroundings, created a situation that caught you out socially, or made you neglect someone, or was even potentially dangerous. We’re all complicit in this one.”

How could an immersive digital world be the answer, Shannon asks. It’s not. But: “If we start thinking about a spectrum of experience, in which the far-left-hand side is 100 percent physical experiences, and the far-right-hand side is 100 percent digital experiences, then there also exists a middle point that is 50 percent physical and 50 percent digital, and sliding proportions of digital/physical mixes on either side of that middle point.”

Shannon says it’s the digital/physical mixes that deserve our attention. She calls this “interconnected realities.”

“This concept of the metaverse is a world in which we can have the compelling, fascinating, relevant content that we currently access on screens, but integrated visually into our physical world in a way that enhances our lives, rather than removing us from them. This concept of the metaverse imagines the digital and physical aspects being incorporated with each other on a constantly sliding scale, so that sometimes we are fully immersed in a digital world, when that serves the purpose of the moment, but it is also possible to spend significant time fully immersed only in the physical world.

“This metaverse of interconnected realities will be a place where we combine digital information or entertainment from the world of the internet with our physical surroundings so that we can be more efficient, more informed, more delighted and more aware than we are today. A simple example of this enhanced future might be a sensor in my oven that connects with my AR glasses and, when the oven is on, displays its current temperature in a visual digital overlay when my gaze lingers on my oven for more than one or two seconds -– useful when I’m on the other side of the kitchen.”

Are we talking about a heads-up display (HUD) fixed permanently in my vision? I’d quite like that. I wear glasses anyway. It would be so helpful if people in real life had little tags above their heads to remind me of their names — facial recognition in VR land. Or a mini-map in the corner of my field of view so I’d never get lost again, video game-style.

After all, HUDs aren’t new. In aviation, they date to the end of the Second World War when rudimentary systems were installed in a few military aircraft.

The modern-day fighter pilot helmet boasts an impressive HUD, and Iron Man had one too. Granted, Iron Man belongs to the realm of fiction, but plenty of technology emerged from the minds of creators and novelists — including the term “metaverse.”

“The term ‘metaverse’ was coined by author Neal Stephenson in his 1992 novel ‘Snow Crash,’” says Matthew Ball, author of “Metaverse and How It Will Revolutionize Everything.” “For all its influence, Stephenson’s book provided no specific definition of the metaverse, but what he described was a persistent virtual world that reached, interacted with, and affected nearly every part of human existence.”

There’s that persistence again.

The “affecting nearly every part of human existence” thing I’m not so keen on.

EVERYONE EVERYWHERE ALL AT ONCE?

“The metaverse is a vast, immersive virtual world simultaneously accessible by millions of people through highly customizable avatars and powerful experience creation tools integrated with the offline world through its virtual economy and external technology,” Wagner James Au says in his book “Making a Metaverse That Matters: From Snow Crash and Second Life to a Virtual World Worth Fighting For.” He also says, however, that the metaverse is not for everyone:

“Chances are you’ve seen more than several tech evangelists across various media outlets insist that we’ll all soon be in the metaverse. I can tell you from painful — but also amusing — experience that this is unlikely ever to be the case. And, no, you probably won’t wear a VR headset on a regular basis either.

That said, it’s also safe to say at least one in four people with Internet connectivity will be part of the metaverse on some level. At a very conservative estimate, over half a billion people worldwide already use one or more variations of a metaverse platform now, from Minecraft and Roblox to Fortnite, VRChat and Second Life. That’s about 1 in 10 of the 5 billion people across the planet who use the internet.”

The majority of Au’s examples are games. Gaming companies are the pioneers in the metaverse space, well known as early adopters and prototype metaverse builders. Minecraft and Fortnite offer virtual worlds where players meet as avatars to play games and chat. They offer in-game payment systems and in-game assets that travel with players across platforms: from PC to console to mobile. They are also social spaces where gamers forge online relationships and communities.

This gaming-world innovation correlates closely with many working definitions I found of the metaverse concept. Indeed, Ian Khan, author of “Metaverse for Dummies,” says the metaverse refers to virtual reality-based online worlds and notes that many of these worlds are gaming environments or online games. “Others function more as online virtual places where you can do other activities such as meet people, learn new things or simply hang out. And the types of virtual worlds you can find in the metaverse continue to expand and are likely to continue to evolve.”

Many of the experts I found, however, wouldn’t say we have a metaverse yet.

Dixon says the metaverse does not yet exist, but “its ultimate scope is constrained only be the limits of human imagination.”

Aakansha Saxena, assistant professor at the School of Information Technology, AI and Cyber Security, Rashtriya Raksha University, calls the metaverse a “concept”: “It can be understood as an infinite universe where communities of people can collaborate and enjoy the mechanisms of augmented reality, virtual reality, extended reality, online life and much more.”

That sounds like many of these games to me.

Khaled Salah, professor of electrical engineering and computer science at Khalifa University, throws a spanner in the works with his definition, saying: “A metaverse is an immersive and 3D virtual world in which people can interact through avatars to carry out their daily interactions, unlocking the potential to communicate, transact and experience new opportunities on a global scale.”

I’m struck by his use of article: “a metaverse” not “the metaverse.” Of all the people I asked, books I read and research articles I consulted, Salah was the only person to raise the question of multiple metaverses. Does each gaming platform or each individual game have its own metaverse?

And if each platform has its own, how can we move seamlessly between them all?

Maybe Mark Zuckerberg, CEO of Meta, has the answer. He said on the Lex Fridman Podcast that the metaverse is not a construct of connected virtual places:

“Instead, the metaverse is the point of time when we do and spend large portions of our everyday digital work and leisure in immersive 3D environments with VR and AR glasses.”

Meta, of course, used to be Facebook, and the company changed its name in 2021 to highlight its new direction. The company has since announced a U.S.$2.5 million investment supporting independent academic research across Europe into metaverse technologies because “since no one company will own and operate the metaverse, this will require collaboration and cooperation.”

Terry, author of “The Metaverse Handbook,” sums it up:

“Let me clear the air and first tell you what the metaverse is not. The metaverse is not a single technology. It’s not just a place we’ll visit in VR. It’s not something that can be created and claimed by the next Bezos or Gates. In fact, the metaverse is about as boundless and unownable as the internet, if not more so. Sure, there are entities that have contributed more to the internet than others. Of course, there are innovations that steered the course of the internet and influenced the experience of the web. But we didn’t wake up one day with the internet we see now. It was an ever-evolving thing.”

WHERE ARE WE GOING WITH THIS?

“The metaverse in the early 2020s is the equivalent of the mid-1990s in the development of the internet: Many people are talking about it, a few people are already building it, but no one can really define what it is, or what it will be able to do for us, or even if it will be relevant to anyone at all once it’s here,” Shannon says.

Khan, author of “Metaverse for Dummies,” agrees that in terms of development, the metaverse today is where the internet was in the 1990s:

“The early internet was shaped by new ideas, technologies and ways of doing things. With the right investments, adoption and usage, the internet grew into the internet we know today. Similarly, the metaverse today provides an interesting place for many activities, but many of them are still in the early days of development. The investment and attention put into building the metaverse over the next five to ten years will determine what the metaverse ultimately becomes and the value it creates.”

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Per University of Naples’ Trunfio:

“The metaverse, like many innovations, is shrouded in mysticism and skepticism. If many believe it will be revolutionary and fully transform how people work, shop, socialize and play, others are skeptical, and see it as a fad. However, whether or not we think of the metaverse as a technological revolution, it is undeniable that the massive diffusion of this technology will impact on nearly all aspects of life and business in the next decade, allowing interaction in virtual and augmented spaces and a blend of both.”

Whether you’d say the metaverse is here already or well on its way, it’s clear that it’s the next big disruptor, the new place to be for all aspects of life.

After everything I’ve read and all the people I’ve spoken to, I think it’s funny that the definition of metaverse that resonates most with me is much more abstract than the very scientific approaches I’d usually turn to.

Shaan Puri, tech entrepreneur, posted a tweet in 2021 that sums it all up pretty nicely:

“The metaverse is the moment in time where our digital life is worth more to us than our physical life.”

Or as Terry puts it: “The metaverse is not just a place we’ll visit in VR. It is not a destination. The metaverse is a movement — a movement toward the digital-first livelihood we’ve slowly been adopting year over year, app by app. The metaverse becomes more real every time we replace a physical habit with a digital equivalent. We, the digital citizens of the internet, are manifesting the metaverse by trading time in the physical world for time online.”

I’m OK with this.